Amazon Despatched me Used and Damaged Knipex Pliers

I purchased a pair of Knipex Lineman’s pliers from Amazon, and thought I bought an excellent deal on them. Boy was I fallacious.

Not solely did they ship me used pliers, the instrument was severely broken.

Right here’s a closeup of the Knipex pliers jaws, with well-worn jaws and catastrophic harm. There’s a gap going by the wire slicing blade!

I’m fairly positive what occurred. An electrician or DIYer someplace put these pliers by plenty of use, after which they minimize by a stay wire by mistake. Relatively than taking possession of their screwup, they ordered new pliers and despatched these again within the field.

That’s fairly low of that person.

However then how did these used and damaged Knipex pliers find yourself getting despatched to me?!

I’m guessing Amazon accepted the return, and as a substitute of inspecting the instrument, they simply reshelved it. My order got here in, somebody grabbed the primary field on the shelf, and despatched this one to meet my order.

Thanks rather a lot.

Should you’re questioning why I purchased this explicit plier, there’s a brief story there.

I used to be trying by the listing of instruments that readers ordered after Prime Day, and somebody ordered considered one of these Knipex Lineman’s pliers. I took a glance, and so they’re $17.62 through Amazon enterprise.

I’m a fan of Knipex, and the value appeared too good to move up.

I normally order private and business-use gadgets from my private Amazon account, solely altering between private and enterprise bank cards relying on the utilization intent.

I’ve discovered that 99.9% of the time, the “enterprise worth,” as proven in my Amazon enterprise account, is similar or greater than for my private account, so I don’t actually use that account. That is very true for Prime Day.

For no matter causes, the “enterprise worth” on these pliers is 73% decrease. If I have been to purchase these pliers from my private Amazon account, the value could be $64.40. If I have been to purchase these pliers from my enterprise Amazon account, which I did, the value is $17.62.

That is what I’m seeing proper now, looking the product web page through my private account in a single browser, and enterprise account in one other. Identical instrument, $47 low cost.

I didn’t want one other pair of Lineman’s pliers, particularly not with a crimper and tape puller, however for below $20 I’d positively discover a person for it.

It wasn’t a lot of a deal, given that is what they despatched me.

I needed to make a journey to UPS, losing a while, and locking up $20 till they course of my refund, all as a result of somebody determined to defraud Amazon, and Amazon put the damaged used Knipex pliers proper again on the shelf.

This hasn’t been my week. I additionally acquired a tube of modeling putty that I discovered to be open, used, and partially cured.

I reordered the pliers after which promptly cancelled it. The world is attempting to inform me one thing, and I made a decision to pay attention.